Refund Policy
Refund policy and terms of service
By making a reservation or purchase on this website, you agree to the following conditions:
1. Reservations and cancellations
Once payment is made and the appointment is confirmed, no refunds will be issued under any circumstances.
You can reschedule your session with at least 4 hours' notice.
You can also save your appointment for later use if you prefer.
Appointments are scheduled based on Almu's availability. If there are any changes, you will be notified in advance.
2. Personalized services
All sessions are personalized and tailored to each individual. Therefore, they cannot be transferred to another person without prior notice and express authorization from Almu.
3. Customer Responsibility
It is the client's responsibility to provide all necessary information correctly before the session (name, date of birth, phone number, etc.).
No refunds will be issued for non-shipment or errors in the information provided.
4. Energetic Cleanses
All cleanses include a preliminary reading to assess their suitability.
Once the cleanse has been agreed upon and performed, refunds are not offered under any circumstances, as this is a personalized and executed energy service.
It is important to keep in mind that no energy work can guarantee 100% results, as multiple external factors, free will, and personal circumstances beyond our control all play a role. Energy is not mathematical, nor does it work in a linear or immediate way.
The client accepts these conditions upon contracting the service.
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